Terms & Conditions
The terms and conditions vary with each individual sale.
All gemstone purchases are final after a 7 day inspection period as long as the stone has not been altered in any way. If there are any issues during that first 7 days please contact me for a full refund. Shipping costs are non - refundable.
All jewelry purchases are final after a 7 day inspection period or after being altered in any way. For example if a ring is sized, then it is non - returnable. If there is any wear of any of the gemstones (scratches or abrasion) then the ring is non - returnable.
Custom and one of a kind pieces are non returnable. I require a 50% deposit to begin any custom project. This fee is non - returnable.
I stand behind my work, if there is a problem with something because of a manufacturing defect I will arrange to inspect the piece and return/ replace the item if it was a defect. I do not warranty stones becoming loose or lost due to wear and tear or gemstones from being abraded. I am happy to inspect anything I've created at no charge and repair it or service it at a minimal cost.
I generally ship within 24 hours from purchase. I prefer to ship USPS registered and insured mail, however I can also ship priority or express mail. I will send you the tracking number upon shipment so you can monitor its progress. I automatically ship to the listed address on your PayPal account or credit card unless otherwise noted.
Any information provided is completely confidential. I hate soliciting phone calls and emails as much as you do!